True Connexion understands that your privacy is important and ensures that information provided by you is collected and held in accordance to the AU Data Protection Act.

We use cookies on our site to give you a better shopping experience and for allowing us to analyse traffic and user behaviour. When you visit and/ or make a purchase on our website we collect information about all visits and actions. We use this information to improve your user experience and fulfil our obligations to you as a customer.

For those who have made online purchases, we hold:

*your full name and email address
*your billing and shipping address
*your phone number 

We require your personal information to fulfil orders placed through the site. This includes processing your payment information, arranging for shipping and providing the customer with invoices and order confirmations.

This information will not be shared. We never pass on, sell or swap your data for marketing purposes to third parties outside True Connexion.

We make all reasonable efforts to ensure that information is stored securely both in electronic and physical form. Any information that we no longer require is destroyed. True Connexion does not collect or record any credit card details you may provide when purchasing products from the website.

If you would like to: access, correct, amend or delete any personal information we have about you or if you don’t want us to process your data anymore, please let us know via email at

True Connexion is hosted by platform. Your data is stored through Squarespace’s data storage, databases and the general Squarespace application. They store your data on a secure server behind a firewall. For more insight, you may also want to read Squarespace’s Terms of Service.