We hope you treasure your pieces for years to come, so here are some tips to extend the life of your jewellery.

Sterling Silver & Gold Jewellery:

Most silver and gold jewellery can tolerate light hand soaps without harm. However, different finishes and materials will need different types of care in order to prolong their condition. We recommend removing jewellery when exercising, cleaning, swimming/bathing, applying lotion, perfume or make up. Be mindful of doing any activity that could potentially damage or distort the jewellery. Be sure to not immerse silver in harsh chemicals such as bleach or chlorine.

We advise to keep precious metals away from direct sunlight or heat to prevent warping. It is best to store your jewellery separately in its original True Connexion packaging when not being worn. This will protect it from getting scratched and will prevent necklaces from becoming tangled or knotted.

If pieces become dirty, gently scrub with a soft synthetic toothbrush in warm water mixed with a natural detergent. Rinse and dry thoroughly. A silver polishing cloth can also be used to give your pieces new life when looking dull. Recommended cloth: Town talk silver polishing cloth (impregnated with silver cleaner and anti-tarnish agent).

Oxidised Silver:

Oxidisation is the process of blackening silver by use of a solution called liver of sulfur. After applying this treatment, we coat the jewellery with a thin layer of beeswax for a light polish and protection.

Oxidisation is a surface treatment only, and will fade over time depending on how often the jewellery piece is worn or in contact with another surface. Jewellery that has more contact with other surfaces will see the oxidisation wear away faster.

To ensure the oxidisation is prolonged, we advise that your piece does not come into contact with liquids or rough surfaces. We personally like to see the patina change over time, but understand if you would prefer to have the treatment reapplied. If so, please contact us and this can be arranged with a minimal fee.