TERMS & CONDITIONS

TERMS OF SALE

Our Jewellery is handmade from 100% recycled sterling silver metal. We take great care and time, honouring a slower process of hand craftsmanship and embracing the beauty and uniqueness of organic materials and imperfections. Although our made to order items follow the same procedure of creation, one may vary slightly from the next due to the handmade nature.

PLACING AN ORDER / PAYMENT

True Connexion does not take responsibility for unreasonable treatment of products resulting in damage caused by the actions of the customer.

By placing an order at True Connexion you warrant you are at least 18 years of age. You are purchasing products for private and domestic use and not for resale in the course of a business.

We accept payment via Stripe and Paypal. We gladly accept Visa, MasterCard, and American Express credit cards. Please note only one form of payment method may be used on a single order. We also offer AFTERPAY.

By ordering and paying for an item from True Connexion, customers acknowledge that they are the holder of a valid credit card or debit card issued by a bank acceptable to True Connexion.

True Connexion reserves the right to reject any offer made by a customer. In placing an order, the customer undertakes that all personal information and details are true and accurate and that the customer is authorised to pay for the item(s) subject to the order using the relevant credit card/debit card and that there are sufficient funds in the relevant account to cover the cost of the order.

If any details provided by the customer are incorrect, resulting in a lost or delayed order, True Connexion is not liable for any losses incurred by the customer. If any incorrect details provided result in an order being returned to True Connexion after having been dispatched, the customer is liable to pay any further shipping costs incurred.

Orders outside Australia will be handled without AU GST and you will need to pay import tax and duty according to your local legislation.

All prices advertised on True Connexion are subject to change without notice.

ORDER CONFIRMATION

You will receive a confirmation email once your order has been placed. This will be sent to the email address you provided at checkout. This will be your invoice and includes your order number and all relevant information.

COPYRIGHT

All content on this website including but not limited to:

Informational content, graphic Images, program code such as html is the copyrighted material of True Connexion and may not be reproduced in any manner. We understand however that our images may be used on social media but credit must be given to True Connexion with the link to our website: www.trueconnexion.com